Webroot Support

Renew Webroot Subscription and turn-on/ Turn-off Auto Update

Webroot antivirus offers security for today's generation computer and mobile devices. The security software lets you resolve cloud-based security to end threats and virus attack in real-time and shield your businesses and customers in the connected world. Rendering security service for business and home device and data protection, Webroot shares its compatibility with Windows operating systems, Mac, iOS, and Android. With and end-point security network, you can control the features and services of the product you have.

However, to enable such advanced features, you need to have a Webroot Subscription. If you are an existing user, but the validity of your security software product has been expired, renew the subscriptions to uphold the protection shield. If you have already tried to renew your Webroot subscription or turn-on and Turn-off Auto Update feature, but failed, connect with Webroot Support and get directions or services to resolve your problem.

The security software has some of requirements that are obligatory to meet as to share compatibility between the software and your computer. Check below the requirements and verify whether your device has all these specifications.

Webroot SecureAnywhere System necessities:

Windows Operating system:
  • Windows Vista (32-bit), Windows Vista SP1, SP2 (32-bit and 64-bit)
  • Windows 10 (32-bit and 64-bit)
  • Windows 8 and 8.1 (32-bit and 64-bit)
  • Windows 7 (32-bit and 64-bit) , Windows 7 SP1 (32-bit and 64-bit )
Processor & RAM:
  • 128 MB RAM (minimum)
  • 2 GB RAM recommended (minimum)
Hard Disk Space:
  • Minimum of 15MB
Web Browser Versions:
  • Internet Explorer 9.0 and above (32-bit and 64-bit)
  • Mozilla Firefox (32-bit and 64-bit) - current or the latest versions
  • Google Chrome (32-bit and 64-bit) - current or the latest versions

Full filling all these requirements eliminates the Webroot installation error and lets the software work properly. However, in any case when you encounter an error, reach Webroot customer support for assistance. Before you start to renew or upgrade your antivirus software, make sure you do not have any other security software installed on your device. Also, check and update the web browser you will use to execute renewal steps.

How to renew your Webroot Subscription?

By following a few simple steps, you can renew your Webroot subscription and maintain the security of your Windows computer or Mac device. Refer to the steps below and renew the subscription of the Webroot product you have.

  1. Double-click on the Webroot icon and launch the product
  2. Go to “My Account”, here you will find ‘Upgrade/ Renew’ option
  3. Now, a browser will pop-up and you will be directed to the License renewal page on the Web browser
  4. If asked, enter your log in credentials associated with your Webroot account and visit your profile
  5. If you are a registered, enter the Webroot Activation key for renewal and in case you do not have a product key, click "Buy a Keycode now" and follow the instructions displayed on the screen to purchase Webroot
  6. Enter your Webroot Keycode in its respective field and the subscription is now renewed

As your product is renewed now, make sure that you update the security software in order to avoid any product error and maintain the security layers of your device and data. Execute the steps mentioned below and learn how to update Webroot SecureAnywhere.

How do I update Webroot SecureAnywhere?

  1. Launch Webroot SecureAnywhere by clicking on the icon
  2. Drag your cursor to the Gear icon and you are now prompted to Settings available right next to My Account option
  3. Select ‘About SecureAnywhere’ option
  4. Click on ‘Check for software updates’
  5. If you find a new version, download the Webroot on your system

Disable/ Enable Webroot automatic updates:

If you want to disable receiving automated updated, you need to re-enable the settings

  1. Open Webroot software
  2. On the main window, click Advanced Setting
  3. Under the section, select Install Setting
  4. Mark check on the ‘Automatically download and apply updates’ option

Make sure to save the settings by entering the captcha at the end of the process and once done, exit the screen. You can also choose to set the renewal on automatic basis in order to avoid executing the same steps repeatedly. This will help you to maintain the protection of your device and you will not need to visit your profile to check the validity.

Apparently, the auto-renewing is the default selection of the security software. You need to pinpoint a few things before you choose to close or cancel the automatic renewal service. You are required to send a month of notification before the validity expires. It is mandatory to choose at least seven days of subscription prior to the auto renewal of the subscription.

If you encounter any error while performing any of the steps of there are any other issue with your antivirus product, get in touch with Webroot Renewal Support and receive expert guidance.

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